Refund and Returns Policy

At ScentMirage, we want you to love your purchase.

  • Returns: You may return unused, unopened items within 7 days of delivery for a refund or exchange.

  • Exchanges: If your product is damaged or incorrect, please contact us within 48 hours of receiving your order.

  • Conditions: Items must be in their original packaging and in resalable condition.

  • Non-Returnable: Used products and sale items are not eligible for return.

To start a return or exchange, please email us at info@scentmirage.co.za with your order number and details.